To make sure our emails reach your users, you need to arrange for the following IP addresses and domains to be allowlisted in your mail servers (you may need your IT department to enable this):

Mail Server Configs

IP / / Simulated Phishing attacks

IP / / Registration, News and Administration

Both these addresses are dedicated to CybSafe.

If you are using a mail filter, both your email solution and inbound gateway (Filter) needs to be allowlisted.

Still have any questions?

If you still have questions, you can contact the CybSafe team via We’re on hand to help resolve any further issues!

Did this answer your question?