Your people can use our Insights feature to communicate directly with your company, provide feedback on departmental processes, ask for help and/or give their thoughts on other areas of concern. They can remain anonymous if they wish.
To see what your people have been saying, navigate to the “Insights” page, underneath “Reports > Culture” on the left hand menu:
You’ll be able to see and reply to people’s Insights.
You can also see if another CybSafe administrator has responded to a query already, and what they wrote.
You can mark the insights as read to indicate that the insight requires no further action.
Insights Digest Email
CybSafe also can send an email to the primary administrator of your account that details all insights that have yet to have a response, be read, or are not yet archived.
This email, when toggled on, will be sent every week and include a full list of insights that have not been actioned.
To toggle the email on or off, come to Improve behaviours > Culture on the administrator menu. You will find the toggle for the email here.
Still have questions?
If you still have questions, you can contact the CybSafe team via support@cybsafe.com. We’re on hand to help resolve any further issues!